Divtechnosoft
Case Study

Agora - Multilingual Grocery E-commerce

Delivered a fast, multilingual grocery app with real-time pricing, loyalty rewards, and seamless checkout including Apple Pay integration.

5K+

Active Users

10K+

Orders Processed

3

Languages Supported

<2s

Average Load Time

About the Client

Agora

Agora is a multilingual mobile e-commerce app that lets customers explore grocery products, view real-time pricing, apply discounts, and place orders with multiple payment options.

Founded

2019

Industry

Retail E-commerce

Solution

Mobile Application

Problem Statement

Challenge

Regional grocery retailers struggled to compete with large e-commerce platforms. They needed a modern mobile app with multilingual support, real-time pricing, and seamless payment integration to serve diverse customer bases.

Challenges

Challenges Faced

Building a fast, multilingual e-commerce app with complex pricing and payment integrations.

Multilingual Support

Supporting multiple languages with right-to-left (RTL) text for Arabic while maintaining performance.

Real-Time Pricing

Implementing dynamic pricing that updates instantly based on promotions and inventory.

Payment Integration

Integrating multiple payment methods including Apple Pay and local payment gateways.

Performance Optimization

Ensuring fast load times despite large product catalogs with high-resolution images.

Our Process

Our Development Roadmap

Systematic approach to building a production-ready grocery e-commerce app.

1

Requirements & Design

Analyzed market needs, designed multilingual UI/UX, and planned technical architecture.

2

Backend Development

Built Firebase backend with custom APIs for pricing, inventory, and order management.

3

Mobile App Development

Developed Ionic app with multilingual support, payment integration, and loyalty features.

4

Payment Integration

Integrated multiple payment gateways including Apple Pay and Benefit Pay.

The Role of Divtechnosoft

Our Solution

Divtechnosoft built Agora's complete mobile app and backend system using Ionic and Firebase, along with custom API development. We implemented real-time pricing, multi-language support, loyalty programs, and optimized image caching.

Multilingual Interface

Full support for multiple languages with RTL text support for Arabic.

Real-Time Pricing Engine

Dynamic pricing system that updates instantly based on promotions and stock levels.

Multiple Payment Options

Integrated card payments, Apple Pay, and local payment gateways.

Loyalty & Rewards

Built-in loyalty program with points, rewards, and promotional coupons.

features

Key Features

Comprehensive e-commerce features for modern grocery shopping.

Multilingual User Interface

Seamless language switching with full RTL support for Arabic and other languages.

Real-Time Dynamic Pricing

Prices update instantly based on promotions, discounts, and inventory levels.

Loyalty Points & Rewards

Earn and redeem loyalty points with every purchase.

Discount Coupons

Apply promotional codes and coupons at checkout for instant savings.

Multiple Payment Methods

Support for cards, Apple Pay, and regional payment gateways like Benefit Pay.

Product Catalog & Browsing

Browse products by category with advanced search and filtering options.

Optimized Image Caching

Smart image caching for fast loading even with large product catalogs.

Firebase Backend

Scalable Firebase backend with custom API layer for business logic.

Real-Time Order Updates

Live order tracking and status updates synced across devices.

"Divtechnosoft delivered a high-quality grocery app that our customers love. The multilingual support and fast performance have been key to our success."

A
Agora Team
Product Manager
Learnings

What We Learned

Key insights from building a multilingual e-commerce platform.

Localization is Complex

Supporting RTL languages requires careful planning of UI components and layouts from the start.

Performance is Critical

Image optimization and caching strategies are essential for fast-loading e-commerce apps.

Loyalty Drives Retention

Loyalty programs and rewards significantly increase customer retention and repeat purchases.

Firebase Scales Well

Firebase provides excellent scalability and real-time capabilities for e-commerce applications.

Technologies

Technologies Used

Robust stack for building scalable e-commerce applications.

Ionic Framework

Angular

Firebase

Node.js

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