Digital Valet Management Platform
Transformed parking operations with a QR-based, paperless valet system that scales effortlessly across hundreds of locations including hotels, restaurants, hospitals and more.
Active Locations Globally
Monthly Recurring Revenue
Paperless Tickets Issued
Monthly Infrastructure Cost
Summon
Summon is a digital valet management platform built for any organization that needs to orchestrate parking operations—whether it's a hotel, restaurant, shopping mall, hospital, stadium, or large-scale event. It enables QR-based check-ins, real-time vehicle tracking, and smooth guest experiences through a fully mobile, paperless system.
Problem Statement
Venues ranging from luxury hotels and busy restaurants to hospitals, malls, and event spaces were struggling with paper-based valet operations that were inefficient, error-prone, and difficult to scale. Manual ticket management led to lost slips, slow vehicle retrieval, and poor guest experiences.
Challenges Faced
Building a scalable, real-time system that works across hundreds of locations while maintaining low infrastructure costs.
Paper-Based Operations
Manual valet tickets were prone to loss, damage, and errors, leading to frustrated guests and operational inefficiencies.
Scalability Requirements
The system needed to handle hundreds of locations with thousands of daily transactions without performance degradation.
Real-Time Tracking
Valets needed instant access to vehicle status and location across multiple parking areas and facilities.
Multi-Location Management
Managing staff permissions, shift tracking, and operations across different venues required sophisticated access control.
Our Development Roadmap
Our approach was methodical and collaborative, ensuring every step aligned with business goals and user needs.
Discovery & Strategy
Conducted in-depth research into valet operations, pain points, and competitive landscape to define product requirements.
Design & Prototyping
Created user flows, wireframes, and high-fidelity prototypes for both mobile and web interfaces.
MVP Development
Built core features including QR check-in, mobile apps, admin dashboard, and real-time tracking.
Testing & Launch
Conducted thorough testing, deployed to production, and onboarded initial pilot locations.
Discovery & Strategy
Conducted in-depth research into valet operations, pain points, and competitive landscape to define product requirements.
Design & Prototyping
Created user flows, wireframes, and high-fidelity prototypes for both mobile and web interfaces.
MVP Development
Built core features including QR check-in, mobile apps, admin dashboard, and real-time tracking.
Testing & Launch
Conducted thorough testing, deployed to production, and onboarded initial pilot locations.
Our Solution
Divtechnosoft served as the end-to-end technology partner for Summon — from concept to launch. We designed and developed a full-stack valet parking platform that enables real-time check-ins, vehicle tracking, and multi-location management.
QR-Based Check-In System
Instant vehicle check-in and checkout using QR codes, eliminating paper tickets entirely.
Mobile-First Interface
Intuitive mobile apps for valet attendants with real-time queue management and vehicle status updates.
Operator Dashboard
Comprehensive web dashboard for operations, analytics, reporting, and multi-location management.
Scalable Infrastructure
Built on Firebase with optimized architecture to handle high-volume operations at minimal cost.
Key Features
A comprehensive set of features designed to digitize and streamline every aspect of valet operations.
QR-Based Vehicle Check-In & Checkout
Digital ticketing system that eliminates paper slips and enables instant vehicle identification.
Real-Time Valet Request Queue
Live queue management showing all pending requests with priority sorting and status tracking.
Location-Based Staff Access Control
Role-based permissions ensuring valets only access vehicles and data for their assigned locations.
Shift & Attendance Tracking
Automated time tracking for valet staff with shift management and attendance reports.
Vehicle Status Updates
Real-time status tracking (parked, retrieved, en route) visible to both staff and guests.
Analytics & Reporting Dashboard
Comprehensive insights into operations, revenue, performance metrics, and customer satisfaction.
Multi-Location Management
Centralized control panel for managing teams, settings, and operations across all locations.
Payment Integration
Seamless payment processing with tap-to-pay, card payments, and subscription management.
"Divtechnosoft built our entire valet platform end-to-end, not just pieces of the code. The team always articulates options and solutions in a very clear and concise way. We are happy to be working with such a responsive, fast and reliable group of high quality engineers."
What We Learned
Key insights and lessons gained throughout the project that guided impactful outcomes.
Infrastructure Optimization is Critical
Careful architecture decisions enabled us to maintain costs under $40/month while serving 450+ locations.
Real-Time Performance Matters
Instant updates and low-latency operations are essential for time-sensitive valet workflows.
Mobile-First for Field Operations
Valet attendants need simple, fast mobile interfaces that work reliably in all conditions.
Scalability from Day One
Building for scale from the start prevented costly refactoring as the platform grew rapidly.
Technologies Used
We leveraged a modern and robust tech stack to build this solution.
Ionic
Google Gemini
Firebase
Capacitor
Angular
Stripe
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